How long does delivery take?
Orders are usually dispatched within 2–3 working days. Once your order has been shipped, you’ll receive tracking information by email.
Can I send my order as a gift?
Absolutely. Boundary Side & Co was created with gifting in mind. Every order is beautifully presented, making it perfect for sending directly to the recipient.
Can I include a gift message?
Yes. During checkout, simply add your personalised gift message and we’ll carefully handwrite it on a Boundary Side & Co gift card at no additional cost.
Is every hamper identical?
Every Boundary Side & Co piece is carefully prepared by hand.
Because each hamper is individually finished using natural materials, slight variations in colour, grain and finish may occur. These subtle differences are part of what makes every piece truly one of a kind.
While we always strive to match the product photography as closely as possible, these natural variations are part of the character and craftsmanship of every Boundary Side & Co gift.
Do you offer personalised gifts?
Selected products can be personalised. Where personalisation is available, it will be clearly shown on the product page.
Do you ship outside the UK?
At the moment we only ship within the United Kingdom, but we hope to expand internationally in the future.
What if my order arrives damaged?
We want every Boundary Side & Co gift to arrive in perfect condition.
If your order arrives damaged or there’s a problem with your purchase, please contact us within 14 days of delivery and we’ll do everything we can to make it right.